Welcome to the Kochaisa Kurmi Help & Support page.
This page explains how to use the main features of the website, manage your membership information, report incorrect data, and contact the website administrator for assistance.
1. How to Login
Kochaisa Kurmi currently supports login using Sign in with Google only.
To login:
- Open the Kochaisa Kurmi website.
- Click Login with Google.
- Select your Google account.
- Complete the membership registration process if required.
- Wait for administrator verification if your membership is not already approved.
There is no separate password for Kochaisa Kurmi.
Your Google password is not stored by Kochaisa Kurmi.
2. Membership Verification
Kochaisa Kurmi is intended for members of the Kochaisa Kurmi community.
After registration, your account may require administrator verification before you can access all members-only features.
Verification may include checking:
- Your name;
- Family details;
- Native place;
- Community membership;
- Invitation information; and
- Other information submitted during registration.
Once approved, you may access the services available to verified members.
3. Complete Your Profile
After your account is activated, please complete your profile with accurate information.
Your profile may include:
- Name;
- Profile photograph;
- Date of birth;
- Native address;
- Current address;
- Parents' details;
- Spouse details;
- Family relationships;
- Profession;
- Business information; and
- Other community-related information.
Please keep your information updated so that the member directory and family tree remain accurate.
4. Family Members and Family Tree
Verified members may add family members and connect family relationships.
You may be able to add:
- Father;
- Mother;
- Spouse;
- Son;
- Daughter;
- Brother;
- Sister;
- Grandparents; and
- Other supported family relationships.
Family-tree information is intended only for legitimate family and community purposes.
If you notice an incorrect family relationship, please update it where permitted or contact the administrator.
5. Information About Children
A verified user may add limited information about their children for family-tree purposes.
Information relating to persons under 18 years of age is not intended to appear in the general member directory or public sections of the website.
Children's information is kept restricted and should only be added by a parent, guardian, or appropriately authorised family member.
6. Member Directory
Verified members may search and view other approved community members.
Depending on the information available and privacy restrictions, you may be able to see:
- Name;
- Profile photograph;
- Native place;
- Family relationships;
- Address or location;
- Profession; and
- Other approved member information.
Member information must not be copied, sold, published publicly, or misused.
7. Add Your Business
Verified members may add their business or professional services to the business directory.
You may be asked to provide:
- Business name;
- Business category;
- Description;
- Contact details;
- Address;
- Website;
- Social-media information;
- Business photographs; and
- Products or services offered.
Business listings may require administrator approval before they are visible to other members.
Please provide accurate information and keep your listing updated.
8. Matrimony / वर-वधू
Eligible adult members may use the matrimonial section to create a Var (वर) or Vadhu (वधू) profile.
A verified member may create a matrimonial profile:
- For themselves;
- For an eligible family member; or
- For another eligible adult with their knowledge and permission.
Matrimonial profiles may require administrator verification before publication.
Users should independently verify matrimonial information before making any personal or family decision.
Profiles for persons under 18 years of age are not permitted.
9. Edit or Correct Your Information
If any information in your profile is incorrect, please update it from your account where editing is available.
You may also contact the administrator if you need help correcting:
- Your name;
- Date of birth;
- Address;
- Family relationships;
- Business information;
- Matrimonial information; or
- Other profile details.
Some changes may require administrator approval.
10. Report Incorrect Information
If you find incorrect information about yourself or your family, please report it.
Examples include:
- Incorrect family relationship;
- Wrong address;
- Incorrect photograph;
- Duplicate member profile;
- Incorrect business listing;
- Unauthorised matrimonial profile;
- Wrong personal information; or
- Information added without your permission.
Please provide enough details so the administrator can review the issue.
11. Report a Member or Misuse
Please contact us if you believe a member is:
- Misusing personal information;
- Sending unwanted messages;
- Publishing private member data outside the website;
- Creating fake profiles;
- Using another person's identity;
- Providing fraudulent business information;
- Creating matrimonial profiles without permission;
- Harassing another member; or
- Violating the Website Terms & Conditions.
We may review the complaint and take appropriate action, including restricting or suspending an account.
12. Account Not Approved
If you have registered but cannot access members-only features, your membership may still be under review.
Please ensure that:
- You used the correct Google account;
- Your registration information is complete;
- Your invitation information is valid, where required;
- Your community and family details are accurate; and
- You have completed any requested verification.
If your account remains pending, contact the administrator through the Help or Contact facility.
13. Google Login Problem
If you cannot sign in using Google:
- Make sure you are using the same Google account used during registration;
- Check that your Google account is active;
- Try signing out of other Google accounts and signing in again;
- Try a different browser or device;
- Clear your browser cache and cookies if necessary; and
- Make sure JavaScript and cookies are enabled.
If the problem continues, please contact the administrator.
14. Forgot Password
Kochaisa Kurmi does not maintain a separate Website password because login is handled through Google.
If you have forgotten your Google account password, use Google's account recovery process.
Kochaisa Kurmi administrators cannot view, recover, or reset your Google password.
15. Change Google Account
If you want to use a different Google account for your membership, please contact the administrator before creating another account.
Creating multiple accounts may result in duplicate member profiles.
The administrator may need to verify your identity before changing the Google account associated with your membership.
16. Delete or Deactivate Your Account
If you no longer want to use Kochaisa Kurmi, you may request account deactivation or deletion.
Please contact us through the Website's Contact or Help facility.
We may verify your identity before processing the request.
Some limited information may need to be retained where necessary for:
- Family-tree integrity;
- Legal requirements;
- Fraud prevention;
- Security;
- Complaint handling; or
- Other legitimate purposes.
17. Privacy and Data Protection
Kochaisa Kurmi is a members-only community platform.
Private member information is not intended to be publicly available on the open Internet.
For more information about how personal information is collected, used, stored, and shared, please read our Privacy Policy.
18. Terms & Conditions
All members must follow the Website's Terms & Conditions.
These rules include restrictions against:
- Misusing member information;
- Creating fake profiles;
- Publishing private information;
- Scraping member data;
- Harassment;
- Fraud;
- Unauthorised matrimonial profiles; and
- Other misuse of the Website.
Please read the Terms & Conditions before using the Website.
19. Suggestions and Feedback
We welcome suggestions that can help improve the Kochaisa Kurmi community platform.
You may contact us with suggestions regarding:
- Website usability;
- Member directory;
- Family tree;
- Business listings;
- Matrimonial services;
- New community features;
- Incorrect information; or
- Technical problems.
20. Contact Support
If you need assistance, please use the Website's Contact Us facility.
When reporting a problem, please include:
- Your name;
- Registered email address;
- Description of the issue;
- The page or feature where the issue occurred; and
- A screenshot, if useful.
Please do not send your Google password, OTP, bank password, card PIN, or other confidential authentication information.
Kochaisa Kurmi / के के सेवा न्यास
Website: kochaisakurmi.in
Location: Biharsharif, Nalanda, Bihar, India